Remote assistance Team Viewer Assistenza remota
scheduleReady by 11/11/2026
euro_symbol40,00 €
If you need it sooner phonecontact us: 011 777 0362
How would you like to deliver the device to us?
Total €60,00 with UPS pickup and return included (service €40,00 + shipping €20,00)
Service Description
The service includes remote assistance through Team Viewer software. One of our technicians will connect to your pc and intervene to check your problem. The amount indicated should be understood as an hourly rate and covers the first hour of intervention.
How It Works
1
Book the session
Purchase online and we'll set the date and time for the remote connection together
2
Download TeamViewer
Install TeamViewer QuickSupport (free) and provide the technician with the temporary access code
3
Live intervention
The technician operates on your PC in real time: you see everything on the screen and can stop at any time
4
Problem solved
When the session is complete, the connection closes automatically — no residual access to your PC
history
Since 1998
Over 28 years of experience in electronics repairs in Turin
verified
Certified Spare Parts
Quality OEM components, tested before installation
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Accurate Diagnosis
In-depth technical examination to identify the cause and most suitable solution
Frequently asked questions
What do I need to install for remote connection? expand_more
Only TeamViewer QuickSupport, available for free download at teamviewer.com. It requires no permanent installation: once the session ends, the connection closes automatically.
Are my data safe during the remote session? expand_more
Yes. The TeamViewer connection is encrypted end-to-end. You can see in real-time everything the technician does on screen and interrupt the session at any time with a single click.
Is the price fixed or hourly? expand_more
The stated amount covers the first hour of the session. If the work requires more time, additional hours will be agreed upon before proceeding.
What happens if the problem cannot be solved remotely? expand_more
If the intervention requires a physical operation, we offer an appointment at our store or at your location. You will be informed before any additional charges are applied.